Terms and Conditions

Please note: Registration fees are exclusive of travel and accommodation. You are responsible for arranging your own travel and accommodation.

Refund Policy

Attendee substitutions may be made up until 24 hours prior to the course for face-to-face courses, and at any time for online courses, by notifying AskRIGHT in writing by email. Cancellation notifications must be received in writing by email. Attendees are responsible for ensuring that AskRIGHT receives any notifications. AskRIGHT will provide a written confirmation of your cancellation.

Attendees must notify AskRIGHT of a cancellation more than 10 business days prior to the course date to receive a full refund.

Cancellation notifications received 2 to 10 business days prior to the course date will result in credit towards a future course. This credit will be valid for 12 months from the original course date.

Cancellations made with less than 48 hours’ notice will be ineligible for any refund or credit, unless exceptional circumstances apply (judged at AskRIGHT’s discretion).

Attendees who fail to attend the course, without notifying AskRIGHT, will be ineligible for any refund or credit. These attendees will be entitled to receive a copy of any course materials and resources.

In the case of AskRIGHT cancelling or rescheduling a course, attendees will be entitled to a full refund of their course fees. AskRIGHT is not responsible for travel arrangements, travel fees, or any expenses incurred as a result of said cancellation.

Attendees will be emailed notification of a cancellation to the email address provided when registering.

Additional Online Courses/Webinars Terms & Conditions

The purchase of webinars, the materials and the recording of webinars are for use by the purchaser only and registration information should not be forwarded on to third parties unless AskRIGHT allows you to do so. We record our webinars and by joining them, you automatically consent to the recording. If you do not consent or have any concerns in regard to the recording, please contact us to discuss your concerns as early as possible prior to the webinar date.


Bulk Discounts

AskRIGHT offers an extra discount when an organisation registers multiple participants for the same training sessions. To benefit from this offer, registrations need to be done at the same time. Discount: 2 registrations = -10%, 3 registrations or more =-20%.


CFRE Points

CFRE_Approved_Fundraising_Courses2017AskRIGHT is an approved CFRE Training Provider. Most of our training events are eligible for continuing education points on your CFRE application for initial certification and/or recertification. These point totals are based on complete participation in this activity. Complete participation is defined as an individual attending an educational session during each time slot in which such a session is offered. Partial participation in this activity qualifies for 1 CFRE Continuing Educational Point per educational session contact hour; partial hours may be counted in increments of .25 points per 15 minutes.

On-Demand webinars are not eligible for points.




If you have any questions on our T&Cs, please contact AskRIGHT on [email protected]